Effective Communication Skills Training

  • Effective Communication Skills Training

    The Effective Communication Skills Training Course is a one day course which provides managers and team leaders with a range of skills to help them communicate effectively.

  • Course: Effective Communication Skills Training
  • Date: See bottom of page for details
  • Size: 6 delegates max
  • Duration: 1 Day
  • Price: See bottom of page for details
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Effective Communication Skills Training Courses in Manchester, Birmingham, Leeds & Liverpool 


Communication Skills Training Course: The Essentials

Effective communication plays a vital role in an individual's success and performance. Investing one day in our Effective Communications Skills Training Course will help you communicate with others to get the most out of your team and help you articulate and project your views more effectively.

Who this Effective Communications Skills Training course is for:

This is a one day Communication Skills Course which will benefit anyone in a management / supervisory role. It will help build your confidence and your communication skills and enhance your ability to instruct, influence and motivate others.

Benefits of this Effective Communications Skills Course

Delegates attending this training course will gain a clear insight into how to maximise the effectiveness of thier communications in order to achieving company goals and objectives, motivate staff, gain respect and inspire others. Contemporary theory is combined with practical suggestions, solutions, tips and techniques which make a real difference to the way in which delegates communicate within their organisation.

Effective Communication Skills Training Course Outline

This course will cover the following areas:

Introduction to improving your communication skills 

  • The fundamental skills of communicating effectively at work
  • Communicating over the phone
  • Written communications including email 
  • Adapting communication styles to different situations
  • Maximising the impact of written and verbal communication to inspire others
  • Understanding the impact of words, tone and of non-verbal communication
  • Obstacles to effective communication at an individual, team and organisational level
  • Self presentation and promotion

Effective Feedback Skills

  • Why Feedback is critical for people and companies
  • The methods and types of feedback 
  • How to receive feedback and make it work for you
  • How to give feedback to make it more effective 

Assertive Communications

  • Understanding assertive communications 
  • The use of planning, structuring and the delivery of assertive communications 
  • Using assertive communications - practical examples and situations

Tailoring your communications to people

  • Understanding personalities and how they respond differently to communications
  • Understanding how each type of person likes to be communicated with
  • Adapting your communications to the different types of people you need to communicate with

Communication with your Team

  • Managing and inspiring people in meetings
  • Working out the best way to communicate with your team
  • When to use team communication and when to use one to one 
  • Effective communications on a one to one basis

Why Choose M Training's Effective Communication Skills Training Course

  • Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
  • This course is limited to 5 places so you are guaranteed personal support throughout the course
  • Convenient locations in Manchester, Leeds and Liverpool
  • High quality course notes and support material
  • Lunch and refreshments provided
  • Certificate of Achievement



Manchester Science Park | Cost per delegate £285 + VAT 

Thursday 7th December 2017

Liverpool | Cost per delegate £285 + VAT

Monday 18th December 2017

Leeds | Cost per delegate £285 + VAT

Friday 15th December 2017

Birmingham | Cost per delegate £285 + VAT 

Please contact for dates

Please contact us for other dates 

Group booking discounts:

Two delegates total cost £495 + VAT

Three delegates total cost £650 + VAT


How to book your Effective Communication Skills Training Course

To book this Effective Communication Skills Training course please click here.  

Private Effective Communication Skills Training Courses

Private group and one to one courses are available for advanced communication skills.  These can be done at your offices or at our Manchester office or a venue to suit you.

Please contact us to discuss costs, venues and dates: info@mtraining.co.uk  0161 226 6032

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